Privacy Policy
1. Introduction
Welcome to AicloudWeb (ABN/Company Name as appropriate) (“we”, “us”, “our”) operating website aicloudweb.com.au (“Site”). We are committed to protecting your privacy and handling your personal information in accordance with the Office of the Australian Information Commissioner (OAIC) Privacy Act 1988 and the Australian Privacy Principles (APPs). (OAIC)
By using this Site you consent to the practices described in this Policy.
2. Who we are & how to contact us
Company name: AicloudWeb Pty Ltd (ACN/ABN …)
Address: [Insert business address]
Email: privacy@aicloudweb.com.au
If you have questions or complaints about how we handle personal information, you can contact us at this email.
3. What personal information we collect
We may collect, store and use the following kinds of personal information:
- Name, company name, job title
- Email address, telephone number
- IP address, browser and device information, cookie/tracking data
- Any other information you supply via contact forms, subscription, customer service, or our services.
4. How we collect information
- Directly from you (via forms on this Site, email, phone).
- Automatically when you visit the Site (e.g., cookies, analytics).
- From third-party services (e.g., marketing platforms) where you’ve provided consent or via legitimate interest.
5. Why we collect and use your personal information
We collect your information to:
- Provide and administer our services, respond to enquiries.
- Send you updates, newsletters, if you subscribed.
- Improve our Site, perform analytics.
- Comply with legal obligations, protect our rights.
6. Disclosure and overseas transfers
We will not disclose your personal information to third parties except:
- To our service providers (hosting, email, analytics) who help us deliver our services.
- If required by law, court or regulatory body.
- With your consent.
If we send your personal information overseas (for example server-hosting or third-party tools located overseas) we will take reasonable steps to ensure the overseas recipient does not breach APP standards. (https://secureprivacy.ai/)
7. Cookies and tracking technologies
We use cookies and similar tracking technologies to collect information about your browsing behaviour, device and to personalise your experience. For details, see our Cookie Policy [link]. This is a required transparency step under the APPs. (Cookiebot)
8. Data quality, security & retention
We take reasonable steps to ensure your personal information is accurate, complete and up-to-date. (https://secureprivacy.ai/)
We implement appropriate security safeguards to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. When information is no longer needed we will destroy or de-identify it. (https://secureprivacy.ai/)
We retain personal information only for as long as required to fulfil the purposes for which it was collected or as required by law.
9. Access to and correction of your personal information
You may request access to the personal information we hold about you, and request the correction of inaccurate, out-of-date, incomplete or irrelevant information. We will respond within a reasonable timeframe. (https://secureprivacy.ai/)
10. Complaints
If you believe we have breached our privacy obligations or mishandled your personal information, please contact us at privacy@aicloudweb.com.au so we can investigate and respond. If you remain dissatisfied you may also contact the OAIC.
11. Direct marketing and opting out
If we send you marketing communications we will provide you with a simple way to opt-out/unsubscribe.
You can at any time request not to receive marketing by contacting us.
12. Third-party links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
13. Changes to this Privacy Policy
We may update this Policy from time to time. The latest version will always appear on this Site with the “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised terms.
14. Last updated
This Privacy Policy was last updated on [insert date].